Portifer vs SurveyMonkey
SurveyMonkey is a general-purpose online survey tool. Portifer is a product seeding and testing platform: it ships products to testers, then collects surveys, photos and videos with automatic summaries and sentiment scoring.
Porovnanie funkcií
| Funkcia | Portifer | SurveyMonkey |
|---|---|---|
| Pricing | Per-customer agreement | Published plans |
| Physical product testing with shipping | ||
| Shipping labels & tracking | 5 carriers | |
| Address confirmation & QR scan pages | ||
| Testers | UserLabs community | Paid audience panel |
| Surveys | Advanced | |
| Sentiment analysis | See vendor site | |
| AI response summaries | See vendor site | |
| Custom branding |
What to check beyond features
The Portifer column is what we offer today. We do not restate SurveyMonkey's onboarding, support terms, certifications or API, because they change and we cannot verify them; the last column is the question to ask SurveyMonkey directly.
| Dimension | Portifer | Ask SurveyMonkey |
|---|---|---|
| Onboarding | Self-Service: create an account and run campaigns yourself. Assisted and Fully Managed: our team and fulfilment partners set up warehousing, packing and shipping with you. Setup guide | Who sets up the first campaign, and what does the customer have to do? |
| Support | Email support at [email protected]. Assisted and Fully Managed customers work with our team directly. Contact | Which support channels and response times are in the contract? |
| Compliance | Operated by Getia AS in Norway. Standard DPA, published subprocessors, data export and deletion, optional two-factor sign-in. No SOC 2, ISO 27001 or SSO yet. Security | Which certifications are current, and where is customer data hosted? |
| API | Signed outbound webhooks, an inbound campaign signup webhook and a box recipients API. No general-purpose REST API for campaigns, shipments or responses. API docs | Which objects does the API expose, and is it included in your plan? |
Portifer or SurveyMonkey?
Choose SurveyMonkey instead if…
- You only need online surveys, not product shipping
- You want advanced survey logic and question types for broad audiences
- You prefer self-serve published plans
Choose Portifer if…
- Respondents need to try a physical product before answering
- You want shipping, address confirmation and feedback in one workflow
- You want photo and video uploads alongside survey answers
Switching to Portifer: export your contacts or recipients from SurveyMonkey as CSV or Excel, import them into Portifer with column mapping, connect your carrier accounts or choose a fulfilment partner, then rebuild your box and campaign. See the switching guide.
From Survey Tool to Product Testing
Ship products, then collect surveys, photos and videos with automatic summaries.